Intelligent Waves LLC has been awarded ISO 20000-1:2011 for our successful audit on our implementation of effective implementation of a management system. This certification shows effective implementation of documentation and records management, top management’s commitment to their customers, establishment of clear policy, good planning and implementation, good resource management, and efficient process control, measurement, and analysis. Continual improvement has been institutionalized. This audit was conducted by SRI Quality Systems Registrar; Intelligent Waves LLC has held this certification since 2017.
ISO 20000-1:2011 is processed based; certification recognizing organizations that can link business objectives with operating effectiveness.
Learn more about ISO 20000-1 at the SRI Web site.